Storehouse

Making a Referral

STOREHOUSE PROVISION WORKS ON A REFERRAL ONLY BASIS. WE PARTNER WITH NUMEROUS AGENCIES, CHARITIES & STATUTORY BODIES ACROSS EVERY DEMOGRAPHIC OF POVERTY.

Before making a referral, we ask that you fully identify how Storehouse can best help your client by assessing their existing circumstances.

If you would like to become a referring partner, please contact a member of the Storehouse team to arrange a conversation.

Please follow the relevant details below to make a referral for either food, clothing or furniture.

FOOD REFERRALS

Please provide your client with a referral letter and ask them to attend the Storehouse Centre during our opening hours. 

Please include the following information in your referral letter:

  • Full name
  • Date of birth
  • Home address
  • How many people are in the household
  • Brief description of their current circumstances

Once your client attends the Storehouse Centre, we will be able to help them in the following ways:

  1. Each person will be given an allocation of points to spend in the food shop. The amount of points they will have to spend will be determined by the number of people in the household.
  2. They will be entitled to visit the food shop between 6–12 times over six months, depending on how they choose to spend their points.
  3. We are not able to accept more than one referral in a six month period, so once your client has spent all of their points, we would not be able to accept a new referral until the six month period has ended.
  4. If after six months, your client needs further support, we ask that you review their current circumstances before making a new referral.

			
			
			
 

			
		
			

			
		
			
		
			
		
			
				
			
				
			
				
			
				
			
				
		
		
			
		
			

				
				
		
			
		
		
		
			
			
CLOTHING REFERRALS



Access to the clothing boutique is via appointment only. To request an appointment for your client, please complete a referral via the link below


We are able to offer the following support:


    
	
  1. One appointment in a six month period
    2. 
	
  2. Each family member will receive two full outfits, including one coat and one pair of shoes, subject to availability.
    3. 



CLOTHING REFERRAL FORM


      
	
        

      
	

    
	


			
			
			
 

			
		
			

			
		
			
		
			
		
			
				
			
				
			
				
			
				
			
				
		
		
			
		
			

				
				
		
			
		
		
		
			
			
FURNITURE REFERRALS 



TO MAKE A FURNITURE REFERRAL, PLEASE READ THE INFORMATION BELOW, AND THEN FOLLOW THE LINK AT THE BOTTOM
PLEASE NOTE DUE TO STAFF ABSENCES FURNITURE REFERRALS SUBMITTED WILL NOT BE ASSESSED ON WEDNESDAY 30TH OCTOBER BUT WILL ROLLOVER FOR CONSIDERATION ON WEDNESDAY 6TH NOVEMBER. PLEASE DON’T CONTACT US ABOUT THE RESULT OF YOUR REFERRAL UNTIL AFTER 6TH NOVEMBER.


    
	
  1. Furniture is provided by appointment only. 
    2. 
	
  2. Referrals are reviewed on Wednesday mornings. We will then contact yourself or your client within 2 days with the outcome.
    3. 
	
  3. If your referral is accepted, we will arrange an appointment with your client to come and choose furniture for their home.
    4. 
	
  4. Due to high demand, we cannot fulfil every referral we receive.
    5. 
	
  5. Furniture is for those permanently residing at the premises.
    6. 
	
  6. Free delivery within one week of their appointment.
    7. 
	
  7. All furniture items are second hand and have been donated to Storehouse. They are therefore subject to availability.
    8. 
	
  8. We only accept referrals for those moving into addresses in BT1–18, BT36/37 and BT27/28 (provided it is within Lisburn City) 
    9. 



FURNITURE REFERRAL FORM